Refund & Cancellation Policy for Acquire Organics
Effective Date: 29-Aug-2024

Thank you for shopping with Acquire Organics. We are committed to providing high-quality herbal beauty and nutraceutical products. Please review our refund policy carefully before making a purchase.

Refund Eligibility:

• We offer refunds for products that are defective or damaged upon receipt.
• To be eligible for a refund, you must notify us within 7 days of receiving the product.
• Products must be unused and in the same condition as when you received them.

How to Request a Refund:

• To request a refund, send an email to care@acquireorganics.com with the subject line “Refund Request – Order #[Your Order Number].”
• Include clear photos of the defective or damaged product.
• Provide a brief explanation of the issue.

Refund Process:

• Once we receive your refund request, we will review the information provided.
• If approved, we will initiate a refund to your original method of payment.
• Refunds may take up to 7 days to process.

Shipping Costs:

• Shipping costs are non-refundable unless the return is a result of our error.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Cancellation Policy:

• You may cancel your order within 24 hours of purchase.
• After this period, cancellations will not be accepted.

Refunds will not be provided in the following cases:

• Customized orders
• Immediate cost-incurred services
• Special promotions
• Special discounted rates

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Terms of Service for Acquire Organics

Product Information:

• We strive to provide accurate and up-to-date product information, but we do not warrant that product descriptions or other content on our website are error-free.

Pricing and Payment:

• Prices are subject to change without notice.
• We accept payments through Cards, Net Banking, UPI, Wallets, and Cash.
• Your order will be processed once payment is received.

Shipping:

• We ship to addresses within India.
• Shipping times may vary based on your location and product availability.

Returns:

• For non-defective products, we accept returns within 3 days of purchase.
• Products must be unopened and in their original packaging.
• Return shipping costs are the responsibility of the customer.

Privacy Policy:

• Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

Contact Information: For any inquiries or concerns, please contact us at info@acquireorganics.com or WhatsApp us at: +91 8905369914

Return Address: Return the products to:
Dynamic Henna and Herbal,
Bera Kagava, Near Bus stand,
Sojat City, District – Pali (Rajasthan),
PIN – 306104, India.

By making a purchase on our website, you agree to comply with and be bound by our Refund Policy and Terms of Service. Acquire Organics reserves the right to update or modify these policies at any time without prior notice. Please check our website for the most current information.

Thank you for choosing Acquire Organics!